Oct 2, 2018
On this episode of Stories Behind the Grind, listen to my
conversation with Sam Holman, one of the founders of Black Lab
Coffee co roasters and of the New Black in Fortitude Valley
We discuss how to truly build your staff members up into the best versions of themselves that also helps build the business at the same time, advice for hiring staff and the technological changes in the hospitality industry.
For a full edited transcript, click here
Who Sam Holman
Sam's journey in terms of his coffee business
How he felt leaving his day job to build his own business
On the space they're leasing
How the place was designed and set up His advice when it comes to finding the right people to hire
The importance of keeping good people
On staff training
His take on technology changing the hospitality industry
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