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Stories Behind the Grind

Feb 18, 2019

On this episode of Stories Behind the Grind, listen to my conversation with Alan Borges, founder of Alan Borges Hospitality and Leadership Consulting and State Operation Manager of Zambrero.


We discuss:

How Alan worked his way from Hungry Jacks to coaching high-performing restauranteurs 

The massive realisation Alan had at the age of 30

Qualities of a high performing team


Qualities of a leader that can help transform a low performing team to a high performing one

Learnings from the hospitality industry that can be applied elsewhere
The responsibilities of a leader

What franchise owners can do to boost their chances of success

What determines the growth of the business


How to have tough conversations to help grow your team

The importance of culture in the restaurant

Zambrero values that they live by

Hiring on personality vs skill

What Alan wants to see change in the hospitality industry

Why this one trait needs to be part of every hospitality venue


Alan’s definition of the grind

Reach out to Alan:

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