Feb 18, 2019
On this episode of Stories Behind the Grind, listen to my conversation with Alan Borges, founder of Alan Borges Hospitality and Leadership Consulting and State Operation Manager of Zambrero.
How Alan worked his way from Hungry Jacks to coaching high-performing restauranteurs
The massive realisation Alan had at the age of 30
Qualities of a high performing team
Qualities of a leader that can help transform a low performing team to a high performing one
Learnings from the hospitality industry that can be applied
The responsibilities of a leader
What franchise owners can do to boost their chances of success
What determines the growth of the business
How to have tough conversations to help grow your team
The importance of culture in the restaurant
Zambrero values that they live by
Hiring on personality vs skill
What Alan wants to see change in the hospitality industry
Why this one trait needs to be part of every hospitality venue
Alan’s definition of the grind
Reach out to Alan:
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